PG Tips

PG Tips

PG Tips Receive State-Of-The-Art Jofson Fleet

Client Overview

Case Study: Optimising Material Handling for PG Tips

Client: PG Tips Factory, Manchester

Industry: Tea Production & Manufacturing

Challenge

The PG Tips factory in Manchester, a state-of-the-art facility producing Lipton and Pukka Tea, required an advanced material handling solution to support its high-demand operations. With a strong commitment to efficiency, sustainability, and safety, they sought a trusted partner to deliver a tailored fleet to enhance their logistics and production workflows. Jofson, the North West’s leading Mitsubishi forklift provider, stepped in to provide a custom materials handling solution to meet their unique needs.

PG Tips
PG Tips

The Challenge

Operating in a fast-paced manufacturing environment, PG Tips required a highly efficient and adaptable fleet of forklifts and handling equipment to tackle key operational challenges:

  • Managing high-volume goods movement within tight production schedules.
  • Ensuring optimal operator safety and comfort during long shifts.
  • Reducing environmental impact by transitioning to sustainable energy solutions.
  • Minimising downtime through a reliable servicing and maintenance programme.
PG Tips

Case Study Results

Jofson supplied a meticulously tailored fleet of 21 Mitsubishi Materials Handling Equipment (MHE) units, each designed to enhance productivity, safety, and efficiency. The fleet included:

Reach Trucks & Ride-On Powered Pallet Trucks (PPTs) – Engineered for seamless warehouse operations, ensuring quick and precise material movement.

Three & Four-Wheel Counterbalance Trucks – Equipped with Double Pallet Handlers and Push-Pull attachments, operators can easily handle increased loads.

Custom Operator-Centric Features – Reach Trucks fitted with carriage-mounted cameras, height selectors, and heated seats for improved comfort and visibility during high-level picks.

Outdoor Performance Enhancements – Counterbalance trucks featuring heated glazed cabs and advanced traction control for safer operations in adverse weather conditions.

Precision in Narrow Aisles – Machines designed with tilting masts and dashboard load weight indicators, ensuring optimal performance in confined spaces.

Beyond forklifts, Jofson also provided specialist handling tools and floor cleaning equipment, reinforcing its commitment to delivering a comprehensive, site-wide solution.

Innovation for a Sustainable Future

Innovation for a Sustainable Future

One of the defining aspects of this project was the adoption of lithium-ion battery technology, ensuring uninterrupted multi-shift operation while eliminating harmful emissions. These batteries provide:

  • Zero Fume Charging – Preventing odours that could compromise the tea blending process.

  • Reduced Environmental Impact – A cleaner, more sustainable alternative to traditional lead-acid batteries.

  • Increased Efficiency – Faster charging times and longer-lasting performance to keep up with the factory’s demanding schedule.

PG Tips
PG Tips

Safety Powered by Technology

Safety is a top priority for PG Tips and Jofson alike. The new custom fleet incorporates the latest safety innovations, including:

  • Collision Prevention Systems – Reducing the risk of workplace accidents.

  • Operator Access Control – Telematics technology requiring ID card authentication, ensuring only trained personnel can use the equipment.

  • Ergonomic Enhancements – Features designed to reduce strain and fatigue, supporting operator wellbeing over long shifts.

The Results

By working with Jofson, PG Tips has achieved significant improvements in its operations:

  • Enhanced Productivity – Faster, more efficient movement of raw materials and finished goods.

  • Reduced Downtime – High-quality equipment and expert servicing keep operations running smoothly.

  • Improved Safety & Comfort – Operator-focused customisations support both efficiency and wellbeing.

  • Greater Sustainability – Lithium-ion technology has helped reduce the factory’s carbon footprint.

A Full-Service Partnership

Jofson’s role extends beyond equipment delivery. As part of its ongoing commitment to PG Tips, Jofson provides:

  • Routine Maintenance & Technical Support – Ensuring peak performance and longevity of the fleet.

  • Spare Parts Availability – Reducing potential disruptions caused by equipment downtime.

  • Expert Consultation & Continuous Improvement – Helping PG Tips adapt to future operational challenges with cutting-edge solutions.

Conclusion

The successful implementation of Jofson’s custom MHE fleet at the PG Tips factory demonstrates the company’s expertise in delivering tailored, high-performance material handling solutions. By prioritising safety, efficiency, and sustainability, Jofson continues to set the benchmark for materials handling excellence in the North West.

If your business is looking for a bespoke forklift and materials handling solution, contact Jofson today to see how we can support your operations.

PG Tips